OMODA & JAECOO reduces maintenance costs by 20%, providing free updates and flood checks
OMODA & JAECOO (Thailand) rolls out 3 customer care measures featuring flood inspection support with parts discounts, free software updates, and reduced maintenance fees
Key Highlights:
- Flood Relief Assistance: Complimentary vehicle inspection with a 30% discount on labour and genuine parts valid through 31 December 2026.
- Free Audio Upgrade: Free 4-profile ARKAMYS sound software update for existing JAECOO 5 EV owners available from 5 October 2026.
- Maintenance Cost Reduction: Periodic maintenance service costs reduced by up to 20% across all models, effective 7 October 2026.
- Nationwide Service Network: Supported across more than 100 authorised standard service centres nationwide.
OMODA & JAECOO (Thailand) continues to reinforce consumer confidence through a customer-centric philosophy, holding that the core of automotive business begins after vehicle delivery. The brand recently unveiled a comprehensive suite of customer care measures aimed at lowering ownership expenses, elevating cabin infotainment performance, and assisting vehicle recovery following extreme weather events.
Flood relief campaign providing free vehicle inspections and a 30% discount on labour and genuine parts.
Flood Relief Assistance Package
Authorised OMODA & JAECOO service centres are providing dedicated care to ease the burden on drivers affected by flood conditions:
- Complimentary Inspections: Free vehicle condition checks and system diagnostics for flood-affected cars.
- Labour & Parts Discounts: A 30% discount on labour and genuine replacement parts for vehicle repairs (applicable for uninsured claims or out-of-pocket repairs).
- Programme Duration: Valid from today through 31 December 2026 at authorised service centres nationwide.
Free ARKAMYS Sound Software Update for JAECOO 5 EV
Under the "Welcome Home" initiative, existing JAECOO 5 EV owners receive complimentary sound system enhancements:
- Software Upgrade: Free software update co-developed with ARKAMYS without requiring hardware modifications.
- 4 Audio Profiles: Includes Natural (balanced), Dynamic (enhanced bass), Cinema (surround sound), and Vocal (clear dialogue) sound modes.
- Service Availability: Bookings open at official service centres nationwide starting 5 October 2026 onwards.
Free ARKAMYS audio software update featuring 4 sound profiles for JAECOO 5 EV owners.
Up to 20% Reduction in Periodic Maintenance Costs
To reduce the long-term Total Cost of Ownership (TCO) for all vehicle owners:
- Structure Adjustment: Periodic maintenance service pricing across all OMODA & JAECOO models has been reduced by up to 20%.
- Effective Date: Price reductions take effect from 7 October 2026 onwards. Full maintenance schedules can be viewed on the official brand website.
Summary Table: OMODA & JAECOO Customer Care Measures
| Care Measure | Service Details / Privileges | Effective Period / Date |
|---|---|---|
| Flood Relief | Free inspection + 30% discount on labour and genuine parts | Valid until 31 December 2026 |
| Audio Software Update | Free ARKAMYS 4-profile sound software update for JAECOO 5 EV | Effective from 5 October 2026 |
| Maintenance Cost Cut | Up to 20% reduction in periodic maintenance service schedules | Effective from 7 October 2026 |
Mr Bill Zhang, Executive Vice President of OMODA & JAECOO (Thailand), reaffirms long-term customer commitment.
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